Contact Us
General or Website Enquiries
For your convenience we supply an online help facility. Through this help facility, we aim to ensure you get a quick, concise and relevant answer to any enquiries you may have. So if you are an Online Energy customer or you have a query about this site, your bill or ScottishPower in general, you can obtain further information in our “Help” section.
Alternatively, you can contact us by email
If you would prefer to speak to one of our Customer Service Advisors you can call us; Our lines are open Monday to Friday 8am - 7pm, Saturday 8.30am - 1pm
| ‘Online Energy’ Customer Services | 0845 270 6543 (local rate call) |
| Domestic Customer Services | 0845 270 0700 (local rate call) |
| Small Business Customer Services | 0845 272 7000 (local rate call) |
| Minicom | 0800 027 8899 |
| If you are dialling from outside the UK | +44 845 2700 700 (International rates apply) |
(The Minicom service is for customers with hearing/speech difficulties who are Minicom text phone users. Minicom is for typed text phone messages only).
Follow this link for instructions to report faults and emergencies.