Unifi - Terms & Conditions

We may apply cancellation charges to help us to pay for costs caused by your early cancellation of the Agreement or switching to another of our product(s) before 31st March 2013.The cancellation charge is currently a maximum of £151, inclusive of VAT at the current rate, which will reduce by £4.21 each month from May 2011 (for the Unifi System element of the charge). The cancellation charge will reduce by a further £20 if you only cancel your electricity supply or £30 if you only cancel your gas supply. The cancellation charges will be amended, where appropriate, if there is a change in the VAT rate at any time or times before 31 March 2013, by an amount equivalent to the applicable change in the VAT rate. These cancellation charges will not be applied if the Agreement is cancelled due to a home move.

Our Unifi Capped deal really does give you peace of mind and great value. And as a Dual Fuel customer, you also save an extra £16.80 pa (incl. VAT).* just for choosing to take both electricity and gas from us. Looking to save even more? By managing your account online, you could save an additional £15.75 per annum (incl. VAT).**

Criteria & Hardware Requirements

Please note that Unifi is only available to customers who have a one rate meter. Unifi is not available to customers with a two or three rate meter and heating tariffs.

The following criteria and hardware are required to be able to use and connect to the Unifi System:

• a broadband connection that is connected and operational via a broadband router

• a spare port on your router to connect to the bridge device

• a spare power socket beside your router to plug the bridge device into

• a spare power socket close to where you plan to locate your in-home display

• your meter is not more than 30 metres away from where you plan to locate your in-home display

• your meter is accessible and the mains cables are not tightly fixed against a wall to enable the sensor to go around them

• if your meter is located outside, the transmitter must be placed inside the meter cabinet (the meter cabinet must be made of plastic in order that it does not interfere with the transmitter’s radio signal)

Having checked the criteria and hardware requirements in order to be able to use and connect to the Unifi system, you agree to check that the Unifi system works in your premises within 10 working days of receipt. After this time you will not be entitled to return the Unifi system.