Online Energy Saver 17 - Product Notes
*Online Energy Saver 17 Offer key facts: The Offer prices will remain 8.6% below our standard monthly Direct Debit gas & electricity prices in effect at 1st August 2011, until 31st March 2013. Offer only available for customers who take both gas and electricity, pay their bills monthly by Direct Debit, their electricity meter is either a single or two rate meter and who manage their account online. Only No Standing Charge Option is available. Prices effective from 15th November 2011.
**The Online Energy Service discount is only available to customers with up to three meters & three registers (ScottishPower and Manweb supply areas), or with either a single or two rate meter (all other supply areas). Annual discounts are £5.00 (excl. VAT), £5.25 (incl. VAT), for gas and £10.00 (excl. VAT), £10.50 (incl. VAT), for electricity. The annual discount is shown on your bill as a daily amount of 1.369p (excl. VAT), 1.437p (incl. VAT) for gas and 2.740p (excl. VAT), 2.877p (incl. VAT) for electricity.
***The Gas & Electricity Offer annual discount for dual fuel customers who pay monthly by Direct Debit is £5 (excl. VAT), £5.25 (incl.VAT) for gas and £11 (excl. VAT), £11.55 (incl. VAT) for electricity. These discounts are shown on your bill as daily amounts of 1.369p (excl. VAT), 1.437p (incl. VAT) for gas and 3.013p (excl. VAT), 3.164p (incl. VAT) for electricity. All other customers who qualify for the Gas & Electricity Offer discount will receive annual discounts of £5 (excl. VAT), £5.25 (incl.VAT) for gas and £5 (excl. VAT), £5.25 (incl. VAT) for electricity. These discounts are shown on your bill as daily amounts of 1.369p (excl. VAT), 1.437p (incl. VAT) for gas and 1.369p (excl. VAT), 1.437p (incl. VAT) for electricity.
Dual Fuel
Low User†
Based on an average ScottishPower Online Energy Saver 17 Offer customer with annual mains gas usage of 11,000kWh and annual Standard Rate electricity usage of 2,100kWh, who pays monthly by Direct Debit. Prices effective from 15th November 2011. All figures shown include VAT at the current applicable rate of 5%.
Medium User†
Based on an average ScottishPower Online Energy Saver 17 Offer customer with annual mains gas usage of 16,500kWh and annual Standard Rate electricity usage of 3,300kWh, who pays monthly by Direct Debit. Prices effective from 15th November 2011. All figures shown include VAT at the current applicable rate of 5%.
High User†
Based on an average ScottishPower Online Energy Saver 17 Offer customer with annual mains gas usage of 23,000kWh and annual Standard Rate electricity usage of 5,100kWh, who pays monthly by Direct Debit. Prices effective from 15th November 2011. All figures shown include VAT at the current applicable rate of 5%.
Questions
What will happen if I switch to Online Energy Saver 17 Offer and then decide to cancel the supply contract before 31st March 2013?
If you cancel your Online Energy Saver 17 Offer Product by switching to another gas and/or electricity supplier before 31st March 2013, we will apply a cancellation charge. The current cancellation charges are £30.64 for electricity and £20.42 for gas, each inclusive of VAT at the current rate of 20%. These charges will be amended if there is a change in the VAT rate at any time or times before 31st March 2013, by an amount equivalent to the applicable change in the VAT rate. These charges will not be applied if the agreement is cancelled due to a home move.
What happens if standard prices increase or decrease before 31st March 2013?
If at any time before 31st March 2013 our standard monthly Direct Debit prices (No Standing Charge option) increase or decrease, your Offer prices will remain 8.6% below our standard monthly Direct Debit electricity & gas prices until 31st March 2013. Prices may vary from the kWh rates quoted, but the differential against standard monthly Direct Debit kWh rates will remain at 8.6%.
If I move house can I take the Online Energy Saver 17 Offer with me?
No. However you will be entitled to apply for any of our offers available at the time. The cancellation charge will not be applied if the supply contract is cancelled due to a home move.