Benefits of Prepayment

Paying as you go usually works out cheaper than our quarterly billed cash tariffs. Compare prices here.

But that’s only one of the benefits of Prepayment. You can also look forward to:

• no waiting in for us to reset your meter – this can be done automatically using a new key or your 8 digit RTI (Remote Token Issue reference number)
• being able to budget for your energy use (and, in comparison to other payment methods, there’s less risk of building up a debt which could be a problem for you in the future
• more accurate billing since meter readings are picked up each time you purchase credit and add it to the meter – what’s more, your tariff is updated at the first vend after any price change
• meter debt settings can be reset remotely
• If you agree to pay back a debt via your electricity key meter or gas prepayment meter, we can send the debt settings out to the meter
• If you pay off all, or part of, your debt by some other method, by sending in a cheque or by card payment over the phone for example, we can send out a message to the meter via your electricity key or gascard to adjust the debt settings
• less risk of payments going to the wrong account since each key only works in its own meter
• Friendly Non Disconnect Service – your meter won’t cut off overnight between each period of 6pm and 9am Monday to Saturday or all day Sunday if there’s credit on it at the start of the period
• These times may vary depending which area of the country you live in. Please contact us for further details of times in your area.  0845 272 1022. Lines are open 8am to 7pm - Monday to Friday and 8.30am to 1pm on Saturday.
  Convenience of home vending – you may be able to top up your elelctricity key from the comfort of your own home using a PC and PowerPod. Click the link to get more details of our “in home vending service”