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Warm Home Discount
Support for Vulnerable Customers
The Warm Home Discount is a programme of support aimed at households who are living in, or are at risk of, fuel poverty. The scheme was introduced by Government on 1st April 2011 and will run for 4 years. Electricity suppliers will deliver the scheme and will primarily help qualifying customers by providing rebates on electricity accounts to help when bills may be higher over the winter period.
Some customers will qualify automatically for a rebate and will receive a letter from the Department of Work and Pensions telling them this. Others can apply for the rebate if they meet certain eligibility criteria.
In the third year of the scheme commencing on 1st April 2013 the rebate will be £135. The £135 rebate is inclusive of VAT.
Are you eligible for a Warm Home Discount rebate during 2013/14?
For ScottishPower customers:
You will automatically receive the rebate if you are a ScottishPower domestic customer on 20th July 2013 (the qualifying date) and either:
- aged under 75 and receiving only the Guarantee Credit element of Pension Credit (and do not receive Savings Credit)
or - aged 75 or over and are receiving the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)
You do not need to apply to receive the rebate as you will receive a letter from the Department of Work and Pensions during 2013 telling you that you qualify for the Warm Home Discount rebate and advising you what to do next.
Under the scheme, electricity suppliers can also offer the Warm Home Discount rebate to other households who meet certain eligibility criteria set by their supplier.
PLEASE NOTE the application process for the ScottishPower 2013/2014 Warm Home Discount Scheme to other households is currently closed and will open for applications during June 2013.
From June 2013, if you are a ScottishPower domestic electricity customer and someone in your household meets the ScottishPower Warm Home Discount eligibility criteria, that person can apply for the Warm Home Discount rebate.