Account Management

ScottishPower I&C Business Sales aims to be best in class for customer service.

We know it is teamwork that contributes towards large accounts running smoothly.

As a large business customer, you will be part of our team. Notify us of any changes to your account, as and when they happen, such as the addition of a new site, and with the support of other departments from across our business, your business’ personal Account Manager will work with you to maintain your business’ account and billing, that together we can keep them as up-to-date and accurate as possible.

For larger, more complex accounts, we will form a dedicated Account Management & Service Team specifically to look after your business.

Boasting an average of 17 years’ experience in the energy industry*, ScottishPower’s Account Managers have the knowledge and expertise available to not only manage sizeable and complex accounts, but to deliver the best possible levels of service to our business customers.

By continuously revising our processes and systems to reflect the changing marketplace, we are working towards providing a more appropriate and effective service for your business.

*At November 2009