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Citizens Advice has published guidance for energy consumers on where they can get independent advice about their energy supply.
It's important to know your rights when it comes to energy. You can get free, independent advice from Citizens Advice if you need any help. For example, we can help answer questions about your bills or meter, and check if you can get discounts, grants or a cheaper tariff.
Visit citizensadvice.org.uk/energy (England and Wales) or www.cas.org.uk (Scotland) or contact the consumer helpline on 03454 04 05 06 to find out more.