You always have a choice

At ScottishPower YourEnergy is at the heart of what we do. We're really keen to have you as a customer and want you to feel completely happy with your decision to join us. If, for any reason, you're not completely convinced about your choice or want to discuss it further, we'd love to hear from you. Call us on 0800 400 200, Option 5 and we can talk it through. We're open Monday to Thursday 8am to 9pm, Friday 8am to 8pm and Saturday 9am to 5pm.

However, if you've changed your mind and want to cancel your contract you must tell us within your cooling off period, which ends 14 days from the day after you receive your welcome pack.

You can cancel by the following options:

  • Call us on 0800 400 200, select option 5. We're open Monday to Thursday 8am to 9pm, Friday 8am to 8pm and Saturday 9am to 5pm.
  • Download the cancellations form below
  • Speak to us on Web Chat

Download the cancellation form