One of the fastest ways to get in touch is to use the online chat function, available to all customers. Click the ‘Start Chat’ button shown below to check if someone is available. If we’re not available to chat, you can search our useful articles, email us at or if you’d rather speak to someone, you can call us on 0800 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and 8.30am until 1pm on a Saturday.