Introducing your Energy Portal

  • View your consumption
  • View your bills
  • Find your contract details
  • Add new business sites
  • View multiple sites, all in one place.

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Customer Service

Find help and support on a range of topics, and how to get in touch to manage your business energy more easily

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P272 - Regulatory changes

The new P272 regulatory changes require that energy suppliers use half-hourly consumption data to calculate bills using advanced Automatic Meter Reading (AMR) meters. Find out if your business is affected by this change and how this may impact you

P272 explained

  • Introducing your Energy Portal
  • Customer Service
  • P272 - Regulatory changes
  • Energy Solutions

  • Electricity

  • Additional Services


As part of ScottishPower's commitment to make it easier to do business with us, we have introduced electronic contracts via DocuSign. No more paper, fax, and re-printing errors.

DocuSign works with the services, applications, and devices you already use like Microsoft, Salesforce, Google, Apple and many more.

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P272 - Key changes

P272 is a regulatory change which alters the way business energy use is metered and billed. These changes will be implemented from the start of November 2015. We have summarised some useful information to help you better understand what exactly is happening and how it may affect you and your business.

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Benefits of an AMR meter

If you do not already have an AMR meter installed, we would encourage you to make an appointment now. An Automatic Meter Reading meter means that you will switch to half-hourly billing and settlement, a more transparent view of your energy consumption, and more accurate billing.

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