Is your tariff coming to an end?

Here's what happens next

We'll be in touch by email or letter around 6 weeks before your tariff ends. We'll let you know what happens next, and help you choose our best available deal for you. If you are an online customer, we'll also post a message on your online account inbox, to let you know about the next steps.

Tariffs ending in November and December 2016 and January 2017

Tariff

End Date

Action

Online Fixed Price Energy December 2016

31st December 2016

Your tariff ended on 31st December 2016. Unless you’ve selected another tariff, or switched supplier, we’ll automatically move you to our Standard tariff from 1st January 2017.

You can change your tariff here

Help Beat Cancer Fixed Price Energy January 2017

31st December 2016

Your tariff ended on 31st December 2016. Unless you’ve selected another tariff, or switched supplier, we’ll automatically move you to our Standard tariff from 1st January 2017.

You can change your tariff here

Online Fixed Price Energy January 2017

31st January 2017

Log in to your online account or refer to your letter/email to find out what happens next.


We'll automatically transfer you to our Standard tariff when your tariff comes to an end if you haven't chosen a new tariff or changed supplier.

Manage your account onlineManage your account online

If you don't have an online account with us, we'd recommend registering to ensure you receive the latest information on your account.

Register now

I can't find my letter or email - what should I do?

Email:
Please check your junk/spam folder. If you still can't locate it log in to your online account to see a message from us detailing what happens next.

Letter:
If you have received your letter but can no longer find it, please contact us .

Customer rating

Reviews of Product Maturity process

*Based on survey respondents (from 17 November 2015 to date) who had recently chosen a new ScottishPower tariff.