It’s important to ensure we have up to date meter readings which help make sure your bills are as accurate as possible. You can help by providing us with regular meter readings - it’s easy to do - just see below.
How to enter your meter readings:
Need help reading your meters?
Take a look at our meter reading video guides.Video guides
Pay As You Go Customer?
There’s no need to provide regular meter readings if you have prepayment meter. Your meter readings are sent automatically to us from your payment key/card each time you top up. However, if you would like to provide a reading simply Contact Us.
Need help reading your prepayment meter? Click here for more information.
Get additional helpView the FAQs
See how smart meters will help monitor the energy in your home and what you need to do to get one installed.Smart meters