Meters and Meter readings

Your gas and electricity meters record how much energy you use, and the readings from these are used to calculate your bill. Providing regular meter readings will help keep your bills accurate.

If you need help reading your meters, please view our handy meter reading video guides.

Enter your meter readings

Once you've taken your meter readings, you can provide these to us online or by phone.


Provide your meter reading onlineOnline

If you have an online account, login and enter your meter readings.

Enter meter readings online

Not got an online account yet? Register now

Call and give your meter reading over the phonePhone

Call and give your meter readings over the phone.
0800 027 8000
Available 24 hours a day, 7 days a week.

Get additional help

View the FAQs

Smart meters

See how smart meters will help monitor the energy in your home and what you need to do to get one installed.

Smart meters