Our Standard variable tariff prices are increasing

Following rises in the cost of wholesale energy and compulsory non-energy costs, such as upgrading meters, we're increasing our Standard variable domestic gas and electricity prices from 1st June 2018. We're also removing our Annual Dual Fuel discount of £5.25 (incl. VAT) per fuel for Standard tariff customers.

Two thirds of homes supplied by ScottishPower are unaffected by this price change. However, if you are, we'll contact you by the end of April with details of what this means for you. This will include a personalised quote of your new prices and also how much you could save by moving to one of our fixed price tariffs.

It's easy to move to another ScottishPower tariff – simply login to your online account or call our UK based Customer Service Team free on 0800 027 0072 (lines open Monday to Friday 8am to 10am and Saturday 8.30am to 6pm).

For more information please read our Frequently Asked Questions

Are you on a fixed price tariff?

Good news! As a fixed price tariff customer your prices will be unaffected.

How can I protect myself from this price increase?

We have a range of fixed price tariffs that can give you price security up until June 2020.

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More answers to questions you may have

Why are we increasing our Standard gas and electricity tariff prices?

Following rises in the cost of wholesale energy and compulsory non-energy costs, such as upgrading meters, we’re increasing our Standard tariff gas and electricity prices.

Standard tariff Pay As You Go customers are unaffected by this price increase.

When are prices increasing and by how much?

We're increasing our Standard tariff gas and electricity prices and removing our Annual Dual Fuel discount of £5.25 (incl. VAT) per fuel for Standard tariff customers from 1st June 2018.

 

This means Standard dual fuel monthly Direct Debit prices will increase by an average of 5.5% (£63)1.

1 Based on customers who pay monthly by Direct Debit, averaged across Great Britain and calculated on the Ofgem typical annual consumption values for gas of 12,000kWh and single rate electricity of 3,100kWh on standard offline prices. Includes VAT at the currently applicable rate of 5%.

Are we contacting affected customers with the price increase details?

Yes, if you are affected by this increase you'll receive a letter or email by the end of April. This will include a personalised quote of the impact on your prices and also how much you could save by moving to one of our fixed price tariffs.

How can you help avoid the impact of this price increase?

We would encourage all of our customers to make sure they're on our best available tariff for them. By switching to one of our fixed price tariffs, you could save money and help avoid the impact of this price increase. Remember you have the flexibility to move between our tariffs at any time without paying an exit fee.

If you have an online account, simply login to MyAccount and select ‘Change your Tariff' to pick a new ScottishPower tariff. Alternatively, call our Customer Service Team free on 0800 027 0072 (lines open Monday to Friday 8am to 10pm and Saturday 8.30am to 6pm) and we'll be happy to take you through your options.

Do you need to provide a meter reading on the date of the price increase?

You don't have to, but providing regular meter readings helps ensure your bill or statement is as accurate as possible. You can do this in the following ways - just be sure to have your meter readings and account number to hand before you start.

If you have an online account:

  • Log in to MyAccount and select ‘Enter Meter Reading'; or
  • Download our free ScottishPower YourEnergy App and enter your readings via our App.

Alternatively, call our 24 hour automated meter reading service on 0800 027 8000.

Otherwise, we'll estimate your energy use on 1st June 2018.The energy estimated to be used before this date will be charged at the old prices, with energy estimated to be used from this date being charged at the new prices.

When did we last increase Standard prices in Great Britain?

ScottishPower last increased its Standard domestic gas and electricity prices by an average of 7.8%*** on 31st March 2017. (Based on the higher Ofgem typical annual consumption values as at February 2017.)

*** Based on a weighted average of impacted ScottishPower customers across all payment types except prepayment, averaged across Great Britain, calculated on the Ofgem typical annual consumption values for gas of 12,500kWh and single rate electricity of 3,100kWh on standard offline prices. Includes VAT at the currently applicable rate of 5%.

Will your Direct Debit payments change when the new prices come into effect?

We review your account regularly to try and ensure your payment stays in line with how much energy you are estimated to use during the year. Please be assured that if your payments need to be adjusted we will notify you before any changes are made to your Direct Debit payments. Alternatively, you can access our Direct Debit Manager through your online account or YourEnergy App, and adjust your monthly Direct Debit payments to suit your needs.