Our Standard variable tariff prices are increasing

Following the increase in wholesale energy costs, we're increasing our domestic Standard variable gas and electricity prices from 8th October 2018.

Two thirds of homes supplied by ScottishPower are unaffected by this price change. However, if you are, we'll contact you in early September with details of what this means for you. This will include a personalised quote of your new prices and also how much you could save by moving to one of our fixed price tariffs.

It's easy to move to another ScottishPower tariff - simply login to your online account or call our UK based Customer Service team free on 0800 027 0072 (lines open Monday to Friday 8am to 10am and Saturday 8.30 to 6pm).

For more information please read our Frequently Asked Questions

Are you on a fixed price tariff?

As a fixed price tariff customer, you’ll be pleased to know your prices will be unaffected.

How can I protect myself from this price increase?

We have a range of fixed price tariffs that can give you price security up until September 2020.

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More answers to questions you may have

Why are we increasing our domestic Standard variable tariff prices?

Following an increase in wholesale energy costs, we're increasing our domestic Standard variable tariff gas and electricity prices from 8th October 2018. Standard tariff Pay As You Go customers are unaffected by this price increase.

When are prices increasing and by how much?

We're increasing our Standard variable tariff gas and electricity prices from 8th October 2018.

This means Standard dual fuel prices will increase by an average of 3.7%1.

1 This is a weighted average across all payment plans for the average domestic GB customer with Ofgem's typical annual consumption of 3,100kWh Standard rate electricity and 12,000kWh gas.

Are we contacting affected customers with the price increase details?

Yes, if you are affected by this increase you'll receive a letter or email in early September. This will include a personalised quote of the impact on your prices and also how much you could save by moving to one of our fixed price tariffs.

How can you avoid the impact of this price increase?

Move to one of our fixed price tariffs today. Not only will you save on your energy costs, you'll know exactly what prices you'll be paying until your new tariff ends. If you pay quarterly by cash/ cheque or Direct Debit, there's no need to change how you pay. You can also move between our tariffs at any time without paying exit fees.

To find out how much you could save, simply visit scottishpower.co.uk/myaccount or call us free on 0800 027 0072 (lines open Monday to Friday 8am to 10pm and Saturday 8.30am to 6pm) and we'll be happy to take you through your options.

Do you need to provide a meter reading on the date of the price increase?

You don't have to, but providing regular meter readings helps ensure your bill or statement is as accurate as possible. You can do this in the following ways - just be sure to have your meter readings and account number to hand before you start.

If you have an online account:

  • Log in to MyAccount and select ‘Enter Meter Reading'; or
  • Download our free ScottishPower YourEnergy App and enter your readings via our App.

Alternatively, call our 24 hour automated meter reading service on 0800 027 8000.

Otherwise, we'll estimate your energy use on 8th October 2018. The energy estimated to be used before this date will be charged at the old prices, with energy estimated to be used from this date being charged at the new prices.

When did we last increase Standard variable tariff prices in Great Britain?

ScottishPower last increased its domestic Standard variable tariff gas and electricity prices by an average of 5.5%* on 1st June 2018.

*Based on customers who pay monthly by Direct Debit, averaged across Great Britain and calculated on the Ofgem typical annual consumption values for gas of 12,000kWh and single rate electricity of 3,100kWh on Standard offline prices. Includes VAT at the currently applicable rate of 5%.

Will your Direct Debit payments change when the new prices come into effect?

We review your account regularly to try and ensure your payment stays in line with how much energy you are estimated to use during the year. Please be assured that if your payments need to be adjusted we will notify you before any changes are made to your Direct Debit payments. Alternatively, you can access our Direct Debit Manager through your online account or ScottishPower App, and adjust your monthly Direct Debit payments to better suit your needs.