Your Security

Phishing: A click makes a difference

Phishing attacks are increasingly sophisticated and convincing. They confuse users to compromise their own security. These cybercriminals use many excuses to capture our attention and redirect us to fraudulent websites that pretend to be legitimate: urgent updates, packages that you have not requested but need to collect as soon as possible, notices of a last payment, the bank asking you to change your password and so on...

How do they do it?







How do I know if it's really ScottishPower?

where it comes from

Where is it coming from?

Make sure the email comes from or


What is the tone?

Pay attention to the tone of the content. Be suspicious if it requires urgent action or sounds too good to be true

ScottishPower link

Is the link ScottishPower?

Before clicking on a link and giving any data, check that the link goes to or

What if I receive suspicious calls

Don’t be alarmed but be vigilant. Help protect yourself from fraud by following these simple steps:

  • Never disclose your bank or credit card pin numbers or online / telephone banking passwords and security information.
  • If a caller states they are from your bank and mentions an unusual transaction, be very cautious about providing any details and take steps to confirm the caller’s identity.
  • If you receive any suspicious calls saying they are from a trusted service provider, hang up and check with your service provider.
  • If you have concerns about the security of your financial or personal details, you should contact your bank as a precaution so they can provide appropriate advice.

We understand the importance of keeping your personal details safe. To find out more visit