Documents in Welsh that include information about our smart meters, terms and conditions, guaranteed standard, standards of service.
We continue to provide bilingual bills in English and Welsh to our customers in the Welsh postcodes where there is most demand for it. We provide a dedicated Welsh language call-handling resource in our Wrexham contact centre on 0800 040 7018, open Monday to Friday, from 9am to 5pm.
Last updated: 10 September 2024