Why choose ScottishPower?
ScottishPower is one of the largest UK energy companies, responsible for the supply of gas and electricity in the UK to over 5 million customers. We are part of the Iberdrola Group, a world leader in wind energy and one of the largest energy companies in the world. We are at the forefront of building a sustainable energy future for everyone, through innovation and investment in renewable energy.
At ScottishPower we want to do the right thing for our customers that’s why we believe in fair pricing, a choice off tariffs to suit customer needs and the tools to help our customers manage their energy accounts today, tomorrow and the future.
Taking care of our customers:
- Fair pricing for everyone
- Move between our tariffs without paying exit fees
- Control your energy account the way you want
- Making a cleaner energy future possible
of online queries responded to in less than 48 hours*
of correspondence queries resolved within 5 days*
Making it easier for you to get in touch
We understand that you want to contact us when it is most convenient for you. That’s why we have extended our call centre opening hours. We’re now open Monday to Friday 8am – 10pm, Saturday 8.30am – 6pm. And as a ScottishPower customer you have access to our committed UK based customer service team, through our freephone numbers. You can view our customer service performance here.
We’ve been working hard to improve our customer service. Take a look at some of our recent improvements above.
Together we've raised £10m for Cancer Research UK
We've been working hard to support Cancer Research UK's life-saving work and have committed to generating much needed funds to help beat cancer sooner. Together with our employees and customers we are delighted to have raised in excess of £10 million, in just over four years.
We are also very proud to have just completed our 5th year as the official energy sponsor of Cancer Research UK's Race for Life. This year we asked race participants and supporters to share their High 5 selfies and like our High 5 page, to help raise even more money and help beat cancer sooner. Find out more at www.scottishpower-high5.co.uk.Find out more