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We’re top of the large suppliers for overall customer service, in the Citizens Advice Star Rating

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Half-Price Weekends

Enjoy Half-Price Electricity on weekends

Every Saturday and Sunday 11am-4pm

Why choose ScottishPower?

Green tariffs

Backed by 100% green electricity from our wind farms here in the UK.

Green electricity tariffs
Cancer Research UK partnership

We’ve raised £40 million to help beat cancer – together we can reach the next big milestone.

Support CRUK
On the go energy control

Change your tariff, enter meter reads and track your energy use in our app.

Download the app

Switch to our cheapest energy tariff today

Beat the price cap with our fixed term energy tariffs. And if we launch an even better tariff, you can move at any time with no exit fees.

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No heating or hot water?

Get a boiler engineer to your home by the end of the next working day, if you let us know by 8pm, or we’ll give you £50 cash.


Ends 31 March 2025. T&Cs, exclusions and eligibility restrictions apply1
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EV Optimise

The greener way to smart charge your EV for 10p per kWh2

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We'll take care of everything

Switch to us in 3 simple steps

Quickest way to contact us

Our webchat is open 7 days a week

If you need to call us

We aim to answer within 3 minutes

Award winning app experience

Best in class user experiences across our iOS and Android apps.

Award winning app experience

Best in class user experiences across our iOS and Android apps.

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TrustScore: 4.3

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101,833 reviews

Showing our favourite reviews:

Amazing Customer Service

Was having some issues with my meter and they answered all my queries and arranged a date to fix the meter right away. Amazing service from the customer service team.

04 Feb 2025

Trustpilot review, rated 5 out of 5 stars

Highly recommend them!

I've been with ScottishPower from a number of years now, and am really happy with the service they provide. The app is really easy to use - I can provide meter readings, see what energy I'm using now and compare it to previous years on a month-by-month basis, I can make extra payments if needed, or change my direct debit amount easily. They tell me what they recommend I should pay per month based on what I'm using, but I can choose the amount. I feel completely in control of my account, and would recommend them to anyone.

31 Jan 2025

Trustpilot review, rated 5 out of 5 stars

Good Communication

I have been with ScottishPower for several years and have been impressed with their website which is easy to understand. Any adjustments to my direct debit amount are acknowledged by email and actioned the following month. I would recommend ScottishPower

03 Feb 2025

Trustpilot review, rated 5 out of 5 stars

Excellent customer service from..

Excellent customer service from ScottishPower! Woke up to realize the heating and boiler in my house no longer work due to an issue with the gas meter. I rang their customer care and an engineer was deployed to my house to fix the issue within 4 hours. This is amazing!

29 Jan 2025

Trustpilot review, rated 5 out of 5 stars

1

£50 is transferred to customer’s bank account or sent as cheque. Service Promise available until 31st March 2025 on selected plans provided by Domestic & General.  Engineer will attend by the end of next working day, when no heating or hot water reported before 8pm, but repair not guaranteed in that time.  View full T&Cs here.

2

All electricity used will be charged at your normal unit rate based on your ScottishPower tariff. The credit for your EV smart charging session will appear as credit on your bill. The greenest times of day will be when the carbon intensity of the electricity required to charge your EV is at its lowest. This will vary each day depending on a number of factors, including weather conditions, renewable energy generation and demand on the grid.