What happens when my energy tariff ends? | Your options explained

We’ll contact you by email or letter around 2 to 4 weeks before your tariff ends to explain your options and help you choose your next tariff. Online customers will also receive a message in their online account inbox.

If you don’t choose a new tariff, you’ll automatically move to our Standard tariff when your current tariff ends. The Standard tariff is a variable tariff, which means prices can go up or down, but prices won’t exceed Ofgem’s energy price cap.

What happens when my tariff ends?

We’ll contact you before your tariff ends and explain your options. If you don’t choose a new tariff, you’ll move to our standard variable tariff.

When will ScottishPower contact me?

Usually 2 to 4 weeks before your tariff end date.

Will my energy supply stop?

No. Your energy supply will continue as normal.

Do I have to choose a new tariff?

No. If you don’t choose a new tariff you’ll automatically move to our Standard tariff, but you could save by choosing a fixed tariff.

What are my options when my tariff ends?

When your tariff is ending, you can:

choose another ScottishPower tariff
switch to a different energy supplier
do nothing and automatically move to our Standard tariff

What happens if I choose a new tariff?

If you switch to another ScottishPower tariff before your current tariff ends, your new tariff will replace your existing agreement.

You won’t pay exit fees if you move to another ScottishPower tariff.

Can I switch energy supplier?

Yes. If you’re considering another supplier, it’s important to compare quotes using the energy you have actually used rather than estimates based on average homes.

We recommend comparing estimated yearly costs rather than monthly looking only at Direct Debit payments suggested for you.

You can usually find how much energy you’ve used over the year on your energy bill. You can find this under ‘Tell me more about my tariff’ on your ScottishPower bill.

Will I pay exit fees?

You may need to pay exit fees if:

your tariff includes exit fees
you switch supplier more than 49 days before your tariff end date

You won’t pay exit fees if:

you switch to another ScottishPower tariff
you move home and stay with ScottishPower
ScottishPower ends the agreement.

Related article: What is an exit fee?

How should I compare energy quotes?

For a fair comparison:

Look at the actual energy you have used
Compare annual costs rather than monthly Direct Debit amounts
Remember your current Direct Debit may include account credit or debit balances

I can't find my tariff ending letter or email

If you can’t find our email:

check your junk or spam folder
log in to your online account and check your inbox messages
contact us if you still can’t find the information you need.