Need help with Moving Home

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Log in to your online account

Did you know you can manage your account online. It allows you to enter your meter readings, manage your direct debit, view your bills, enery usage and more?

Chat to us

One of the fastest ways to get in touch is to use the online chat function, available to all customers. Click on the chat icon in the bottom right hand corner of the page to check if someone is available. If our chat function isn't available, you can email us at

Call us

If you'd rather speak to someone, you can call us on 0800 027 0072. Our contact centres are open Monday to Friday 8.30am until 7pm and 8.30am until 1pm on a Saturday.