Contact us

Call us

We are now operating a reduced service in our call centres. To help those most in need, we are only able to take calls from customers who are at risk of going off supply. If you are at risk of going off supply, please call 0800 027 0072, Otherwise, you can email us at and we will respond as soon as possible.

Manage your account

Did you know you can manage your account online. It allows you to enter your meter readings, manage your direct debit, view your bills, enery usage and more.

Support centre

Got a question? You might find the answer on our support centre. You can select one of our help categories or use the search bar to find the answer to your question.