How to switch energy supplier | Switch to ScottishPower

Get a quote online and choose from our range of available tariffs. 

Depending on your needs, you may be interested in: 

Once you’ve chosen a tariff and completed your application, you can sit back while we take care of the rest. 

We’ll send you a welcome pack with information about: 

You can also create an online account to track the progress of your switch in one place using our Welcome Tracker. 

We will contact your existing supplier and manage the switching process, helping ensure everything runs smoothly.

Once your switch date arrives, we’ll ask you for a meter reading. 

This reading helps ensure: 

Your previous supplier will use this reading to close your account and issue any final bill or refund owed. 

Need help? Read our guide on how to read your gas and electricity meters. 

Once your switch is complete, you’ll receive confirmation from us. 

You can then: 

Our app gives you greater control over your energy wherever you are.

Thinking about switching your gas and electricity supplier? Whether you’re looking for a new tariff, moving to a supplier that better suits your needs, or simply exploring your options, switching to ScottishPower is straightforward. 

 We can complete your switch in as little as 5 working days. In most cases, you won’t need to contact your old supplier as we’ll handle the switching process for you.

Most switches can be completed in as little as 5 working days through the Energy Switch Guarantee. 

No. We’ll contact your existing supplier and manage the switch on your behalf. 

No. Your gas and electricity supply will continue as normal throughout the switching process.

If you have a traditional prepayment meter, you can continue to top up your meter with your existing suppliers’ key/card until your new key/card from ScottishPower arrives. 

Yes. In most cases, you can switch to ScottishPower and keep your existing smart meter. 

It depends on your current tariff and the amount of energy you use. Switching may help you move to a tariff that better suits your circumstances, including fixed tariffs, EV tariffs and other time-of-use tariffs. 

Customers choose us at ScottishPower for lots of reasons, including: 

Whether you’re looking for a fixed tariff, an EV-friendly option or simply want an easier way to manage your energy, there’s a range of options available.

Many customers ask whether they can switch supplier if they have a smart meter. 

The answer is yes. 

In most cases, your smart meter will continue to work as normal when you switch to ScottishPower.

No. Most customers can continue using their existing meter.

Yes. You can continue submitting readings through your online account and, where applicable, your smart meter.

Yes. You can switch whether you have a traditional meter or a smart meter.

If your previous account has extra money left over, your old supplier should refund any remaining balance after your final bill has been sent to you. 

Yes. Your previous supplier will send your final bill once your account has closed. 

Your existing supplier will explain what happens to your payment arrangements as part of the account closure process. 

This depends on your circumstances and the type of meter you have. 

If you’re concerned about debt or outstanding balances, contact us before switching and we’ll discuss the options available to you. 

Yes. 

Whether you’re moving into a property supplied by another energy company or arranging your energy for a new home, ScottishPower may be able to help. 

Visit our Moving Home pages to find out more. 

People switch energy suppliers for many different reasons. 

You may be looking for: 

Before switching, it’s worth comparing the features available to find the right fit for your needs.

Whether you’re moving to a new tariff with ScottishPower or switching to a different supplier, understanding what happens next can help you avoid surprises.

If you’re on a fixed tariff, we’ll contact you before your tariff end date to explain your options. You can choose a new tariff, stay on our standard variable tariff, or switch supplier if you find a better deal. 

Most customers can switch before their tariff ends. If you’re on a fixed tariff, check whether any exit fees apply before making a decision. Your tariff details will confirm if you’ll pay any charges – this is usually if you leave your tariff more than 7 weeks before your tariff ends. 

When you switch supplier, you’ll normally be asked for a meter reading around your switch date. This helps ensure both suppliers use the same information, reducing the risk of estimated bills or overlapping charges. 

If you have a smart meter, your readings may be sent automatically. 

Once your switch is complete, your previous supplier will send a final bill. This will show: 

If you’re switching away from ScottishPower, don’t cancel your Direct Debit immediately. Keeping it active until your final bill has been produced can help prevent missed payments or delays. 

Once your account is settled, your Direct Debit can be cancelled if it is no longer required. 

If your final account shows you’ve paid too much, this will normally be refunded after your final bill has been completed and any outstanding charges have been processed. 

If you think your final bill, meter readings, balance or refund amount is incorrect, contact your supplier as soon as possible. Keep any meter readings, bill details and account information to hand so the issue can be investigated quickly. 

Before you switch, make sure you: 

✅ Check your tariff end date and any exit fees

✅ Have up-to-date meter readings available

✅ Keep your Direct Debit active until your final bill is produced

✅ Review your final bill carefully

✅ Check if you’re due a refund of any remaining account credit

✅ Contact your supplier if anything doesn’t look right