Support Centre

My account Get a quote

How can we help you?

How can we help you?

Browse all help topics

Emergency information

Bills, payments & refunds

Meter readings

Smart meters

Pay As You Go (Prepayment)

Moving home

Your online account

Extra help

Priority Services Register

Home services

Complaints

EV Optimise

Award winning experience

Best in class user experiences across our iOS and Android apps.

Award winning experience

Best in class user experiences across our iOS and Android apps.

Institute of Customer Service Awards

Stevie Awards

Euro CXA Awards

UK CXA Awards