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Support Centre

Smart Meters

Smart Meters

This page provides information relating to Smart meter appointments and also the In Home Display (IHD) linked to your Smart meter. There is also details around your bills and consumption, along with general questions

Appointment

In Home Display (IHD)

Bills, Consumption and Meter Reads

Smart Energy Efficiency

At your appointment, our engineer may not have been able to provide a smart meter demonstration or offer energy efficiency advice.  If not, we recommend reading Smart Energy GB’s energy efficiency tips.

  • By turning off appliances when not in use, the average household can save around £35 a year*
  • By replacing traditional bulbs with LED ones, the average household can save about £40 a year*
  • By turning down your room thermostat by just one degree, the average household can save between £60 and £75 a year*

For more helpful information about how to improve your energy efficiency, please  watch our short video

General FAQ

Last updated: 4 July 2024


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