Award-winning tools that help customers save
We’re delighted to be recognised by leading UK industry bodies for the innovative ways we help customers manage their energy.
From smart EV charging and personalised energy insights, to money saving tools such as Power Saver, our award-winning products use data and smart tech to help customers save money, reduce energy use and make greener choices.
We’re proud of our recent wins detailed below, all of which shows our commitment to delivering simple, practical solutions for our customers.
Award-winning tools that help customers save
We’re delighted to be recognised by leading UK industry bodies for the innovative ways we help customers manage their energy.
From smart EV charging and personalised energy insights, to money saving tools such as Power Saver, our award-winning products use data and smart tech to help customers save money, reduce energy use and make greener choices.
We’re proud of our recent wins detailed below, all of which shows our commitment to delivering simple, practical solutions for our customers.
Best-in-class digital experiences
Award-winning web, iOS and Android experiences, backed by market-leading customer service and innovative energy solutions that help customers save money and take control of their energy.
Best-in-class digital experiences
Award-winning web, iOS and Android experiences, backed by market-leading customer service and innovative energy solutions that help customers save money and take control of their energy.
Best-in-class digital experiences
Award-winning web, iOS and Android experiences, backed by market-leading customer service and innovative energy solutions that help customers save money and take control of their energy.
Best-in-class digital experiences
Award-winning web, iOS and Android experiences, backed by market-leading customer service and innovative energy solutions that help customers save money and take control of their energy.
New Service of the Year Gold Stevie 2026 awards
We’ve been awarded a Gold Stevie for New Service of the Year at the Stevie Awards for Technology Excellence 2026. The award recognised our Home Energy Management tools, including Power Saver, EV Optimise and Energy Insights, for redefining home energy management through technology excellence.
These tools help customers take more control of their energy use by shifting usage to cheaper and greener times, while providing insights that can help them save energy and money.
New Service of the Year Gold Stevie 2026 awards
We’ve been awarded a Gold Stevie for New Service of the Year at the Stevie Awards for Technology Excellence 2026. The award recognised our Home Energy Management tools, including Power Saver, EV Optimise and Energy Insights, for redefining home energy management through technology excellence.
These tools help customers take more control of their energy use by shifting usage to cheaper and greener times, while providing insights that can help them save energy and money.
UK Digital Excellence Awards 2026 winner
We were also awarded for our use of smart data through Power Saver, winning Standout Use of Data at the UK Digital Excellence Awards 2026.
Power Saver rewards customers for shifting electricity use to cheaper, greener times when demand on the grid is lower
Our data-driven feature allows customers to pick 8 hours of cheaper electricity1slots through the whole week, with the option to choose from a mix of half price and 20% off slots during off-peak times.
UK Digital Excellence Awards 2026 winner
We were also awarded for our use of smart data through Power Saver, winning Standout Use of Data at the UK Digital Excellence Awards 2026.
Power Saver rewards customers for shifting electricity use to cheaper, greener times when demand on the grid is lower
Our data-driven feature allows customers to pick 8 hours of cheaper electricity1slots through the whole week, with the option to choose from a mix of half price and 20% off slots during off-peak times.
National Technology Awards 2026 winner
We’re extremely proud to have picked up Customer Experience Technology of the Year at the National Technology Awards. This award recognised our app’s Home Energy Management suite, including Energy Insights, Power Saver and EV Optimise.
Energy Insights helps customers understand and track their energy use, while Power Saver rewards them for shifting energy use to cheaper and greener times. EV Optimise helps EV drivers automatically charge at lower-cost times.
National Technology Awards 2026 winner
We’re extremely proud to have picked up Customer Experience Technology of the Year at the National Technology Awards. This award recognised our app’s Home Energy Management suite, including Energy Insights, Power Saver and EV Optimise.
Energy Insights helps customers understand and track their energy use, while Power Saver rewards them for shifting energy use to cheaper and greener times. EV Optimise helps EV drivers automatically charge at lower-cost times.
International Sustainability Award 2026 winner
We won Best Use of Technology at the International Sustainability Awards for the impact of Power Saver and Energy Insights within the app. Both use data to help customers better understand and manage their energy use.
Power Saver rewards customers for shifting energy use to cheaper, greener times, while Energy Insights turns smart meter data into personalised recommendations to help customers save energy and reduce costs.
International Sustainability Award 2026 winner
We won Best Use of Technology at the International Sustainability Awards for the impact of Power Saver and Energy Insights within the app. Both use data to help customers better understand and manage their energy use.
Power Saver rewards customers for shifting energy use to cheaper, greener times, while Energy Insights turns smart meter data into personalised recommendations to help customers save energy and reduce costs.
Global Business Tech Awards 2026 awards
Our EV Optimise add-on won Best Use of Data at the Global Business Tech Awards 2026. This was in recognition of our data-led approach to smarter electric home charging.
By using real-time data, EV Optimise automatically finds the cheapest and greenest times for customers to charge. Customers can smart charge for as little as 8p per kWh, saving ScottishPower EV drivers up to £310 a year on their charging costs2.
Global Business Tech Awards 2026 awards
Our EV Optimise add-on won Best Use of Data at the Global Business Tech Awards 2026. This was in recognition of our data-led approach to smarter electric home charging.
By using real-time data, EV Optimise automatically finds the cheapest and greenest times for customers to charge. Customers can smart charge for as little as 8p per kWh, saving ScottishPower EV drivers up to £310 a year on their charging costs2.
Overall Vehicle Charging Innovation of the Year 2025 winner
Our EV Optimise add-on won Overall Vehicle Charging Innovation of the Year 2025 at the Auto Tech Breakthrough Awards. The award recognised EV Optimise for its real-world impact and customer-focused design.
EV Optimise has helped customers unlock cheaper charging, set preferences to suit their needs, and track energy delivered, costs and savings, with credits applied automatically.
Overall Vehicle Charging Innovation of the Year 2025 winner
Our EV Optimise add-on won Overall Vehicle Charging Innovation of the Year 2025 at the Auto Tech Breakthrough Awards. The award recognised EV Optimise for its real-world impact and customer-focused design.
EV Optimise has helped customers unlock cheaper charging, set preferences to suit their needs, and track energy delivered, costs and savings, with credits applied automatically.
Most Effective Application of Technology to Enhance the Customer Experience Silver award 2025 winner
We were awarded Silver in the Best Customer Service 2025 in the Most Effective Application of Technology to Enhance the Customer Experience at the European Contact Centre and Customer Service Awards.
The award recognises the changes made over the past four years that have improved customer service and satisfaction across the business. This includes improvement with areas of customer ratings such as through Trustpilot reviews and the introduction of AI solutions to provide better customer support.
Most Effective Application of Technology to Enhance the Customer Experience Silver award 2025 winner
We were awarded Silver in the Best Customer Service 2025 in the Most Effective Application of Technology to Enhance the Customer Experience at the European Contact Centre and Customer Service Awards.
The award recognises the changes made over the past four years that have improved customer service and satisfaction across the business. This includes improvement with areas of customer ratings such as through Trustpilot reviews and the introduction of AI solutions to provide better customer support.
Best Use of Technology 2025 winner
We won Best Use of Technology at the UK Customer Service Awards 2025, with recognition for the innovation within the ScottishPower app, particularly the Energy Insights feature.
Energy Insights helps customers understand their energy use through clear, visual data, making it easier to track energy habits and identify ways to save. The feature has been used by over 300,000 customers, with the typical customer seeing up to 5% savings on their bills from making suggested changes3.
Best Use of Technology 2025 winner
We won Best Use of Technology at the UK Customer Service Awards 2025, with recognition for the innovation within the ScottishPower app, particularly the Energy Insights feature.
Energy Insights helps customers understand their energy use through clear, visual data, making it easier to track energy habits and identify ways to save. The feature has been used by over 300,000 customers, with the typical customer seeing up to 5% savings on their bills from making suggested changes3.
Achievement in Customer Satisfaction Silver Stevie 2025 winner
We won a Silver Stevie Award for Power Saver & Half Price Weekends in the Achievement in Customer Satisfaction category, recognising how these initiatives reward customers for smarter energy use.
Power Saver and Half-Price Weekends have given our customers the ability to save money on their electricity bills by shifting use to times when there is less demand on the grid.
Achievement in Customer Satisfaction Silver Stevie 2025 winner
We won a Silver Stevie Award for Power Saver & Half Price Weekends in the Achievement in Customer Satisfaction category, recognising how these initiatives reward customers for smarter energy use.
Power Saver and Half-Price Weekends have given our customers the ability to save money on their electricity bills by shifting use to times when there is less demand on the grid.
Further Awards
UK Green Business Awards 2025 winner: Half-Price Weekends helped 350,000+ customers save £4 million on bills.4
Marketing Society Star Awards 2025 silver winner: Half-Price Weekends helped customers save £4 million+ through using energy at times when the grid was in less demand.4
Further Awards
UK Green Business Awards 2025 winner: Half-Price Weekends helped 350,000+ customers save £4 million on bills.4
Marketing Society Star Awards 2025 silver winner: Half-Price Weekends helped customers save £4 million+ through using energy at times when the grid was in less demand.4
Further Awards
UK Green Business Awards 2025 winner: Half-Price Weekends helped 350,000+ customers save £4 million on bills.4
Marketing Society Star Awards 2025 silver winner: Half-Price Weekends helped customers save £4 million+ through using energy at times when the grid was in less demand.4
Further Awards
UK Green Business Awards 2025 winner: Half-Price Weekends helped 350,000+ customers save £4 million on bills.4
Marketing Society Star Awards 2025 silver winner: Half-Price Weekends helped customers save £4 million+ through using energy at times when the grid was in less demand.4
1
Electricity used will be charged at your normal unit rate, and you will later have your bill, or meter if you are a PAYG customer, credited for the energy used during your chosen slots. Each day is divided into hourly slots, with a 50% or 20% discount rating applied to selected slots (50% slots are available 98 hours per week, 20% slots are available 50 hours per week). Credit is calculated depending on the rating of your chosen slots (excluding VAT) and appears as ‘Power Saver Credit’ on your bill or statement. Your daily standing charge will be charged at your normal rate. Eligibility criteria, exclusions, and T&Cs apply.
2
Savings are based on 4,500 kWh annual electricity usage, considering a typical Ofgem Medium household using 2,500 kWh of household electricity per year, and an electric vehicle driven 8,000 miles annually at an average efficiency of 4 miles per kWh (equal to 2,000 kWh of charging). The savings comparison assumes the same usage in both cases and compares a household on a Standard Variable Tariff (rate of 26.11p as of 1st July 2026) alone, with a household on a Standard Variable Tariff plus EV Optimise, where 2,000 kWh of EV charging is smart charged and credited at 8p/kWh, VAT excluded. Eligibility and T&Cs apply.
3
The savings value presented is based on a 5% reduction in gas and electricity use for a customer on a tariff covered by Ofgem’s energy price cap, who pays by Direct Debit, with Ofgem’s average annual energy usage for a typical household in Britain (2,500kWh single rate electricity & 9,500kWh gas use) prior to using the Energy Insights tool. We refer to a 5% reduction in energy use as this represents the average energy savings made by a sample of customers who had a smart meter installed and provided consent to sharing half hourly smart meter data and used the Energy Insights tool at least 3 times between May to July 2021 and May to July 2022.
4
Savings and customer numbers correct as of March 2026.