My ScottishPower is our rewards club that lets us give back to our energy customers. When you join, you’ll get a £5 energy credit for signing up¹. From there, you can collect more rewards through quarterly reward points, annual bonuses, and from time to time we’ll offer additional points, for example for taking part in activities or choosing one of our products that make your home greener or more energy efficient.

It’s really simple. Once you’ve joined, you’ll get a £5 energy credit¹as a little thank you. After that, we’ll keep you posted by email or through the ScottishPower app, about new ways to earn points and when you’ve got rewards ready to use.

Joining is easy. You just need to have an online account with us. For now, My ScottishPower isn’t available for business customers or for homes with a traditional pre-payment meter.

You’ll see your £5 credit within 14 days of joining¹. It will appear on your bill as My ScottishPower credit. If you’ve got a smart prepayment meter, it will go straight onto your meter.

If you’re responsible for more than one property supplied by ScottishPower, you’ll need to sign each account up separately. And we’ll give you £5 credit for every household that joins¹.

You’ll get points automatically through quarterly rewards and annual bonuses (if you’re one of our Silver or Gold members). On top of that, we’ll keep you updated by email or in the ScottishPower app with other ways to earn. These will vary from time to time, but could include things like completing a quick survey, referring a friend, or choosing one of our greener home products, like an EV charger.

You can exchange your points anytime for energy credit on your account. When you’re ready to use them, just download the ScottishPower mobile app. Then tap the My ScottishPower rewards tile on the right-hand side of the screen to see your points and redeem them. Your points will then be converted to energy credits and added to your energy account, you’ll see this as ‘My ScottishPower credit’ on your next bill. If you are a pay as you go customer, the energy credits will be added to the meter.

Please visit our support centre for further help and troubleshooting.