If you need a gas engineer to install or service your gas boiler or appliances, always choose a Gas Safe Register™ Engineer. By law, gas engineers must be on the Gas Safe Register. So, before letting a gas engineer work in your home, always ask to see their Gas Safe Register ID card.
Gas appliances which haven’t been properly installed or maintained can cause carbon monoxide poisoning. This can lead to very serious health effects and can be lethal. We strongly advise our customers to have their gas appliances and boiler checked for safety at least every 12 months by a Gas Safe Register™ Engineer. To find a qualified Gas Safe Register engineer in your area go to www.gassaferegister.co.uk or for information on what to do in a gas emergency read our what to know in an emergency support page.
Customers on the Priority Services Register who qualify can request a free gas safety check. For more information and to see if you qualify for a free gas safety check, visit Priority Services Register.
We do offer boiler maintenance plans that include an annual service of your boiler. All work on your boiler is carried out by a Gas Safe Registered engineer. For more information please visit our boiler and maintenance support page.
If you’re a tenant your landlord has a legal duty to carry out an annual gas safety check and maintain gas appliances. They must also provide you with a copy of the completed gas safety check certificate.
Do you heat your home with other carbon based fuels such as coal, wood or oil? Just as with gas, we recommend you get your boiler or appliances checked regularly by a competent person. If you have a chimney or a flue, make sure it’s not blocked up and vents are not covered. Have your chimney swept from top to bottom at least once a year by a qualified sweep.
Last updated: 14 October 2024