Moving soon? Here’s how it works
If you’re moving home and we supply your energy, let us know that you’re moving out here. It’s simple, all you need to do is provide a few details: your move out date, your new address, and final meter readings. We’ll take care of the rest. You can let us know where you’ve moved here, and we'll get a new account set up for you.
We know that moving home can be stressful, so we’ve created a checklist to help your move go as smoothly as possible.
Moving soon? Here’s how it works
If you’re moving home and we supply your energy, let us know that you’re moving out here. It’s simple, all you need to do is provide a few details: your move out date, your new address, and final meter readings. We’ll take care of the rest. You can let us know where you’ve moved here, and we'll get a new account set up for you.
We know that moving home can be stressful, so we’ve created a checklist to help your move go as smoothly as possible.
Helpful links
Not sure who supplies your energy?
Find out who supplies your new home by visiting our support centre.
Is it your first time managing energy?
Read our helpful guide to learn how to set up and manage an energy account for the first time.
Helpful links
Not sure who supplies your energy?
Find out who supplies your new home by visiting our support centre.
Is it your first time managing energy?
Read our helpful guide to learn how to set up and manage an energy account for the first time.
Why ScottishPower?
Save with Half-Price Weekends
Register to become a Power Saver and enjoy half-price electricity[1] every Saturday and Sunday between 11am and 4pm
Get rewarded with My ScottishPower
Get £5 energy credit[2] when you join My ScottishPower rewards. Earn and redeem points to save on your energy bills.
Win big in our Power Play Prize Draw
Each month, our customers are in with a chance of winning £10,000 cash in our Power Play Prize Draw.[3]
Freedom to move between tariffs
Switch between our tariffs at any time without paying exit fees, so you can be sure you’re always getting the best possible deal.
Why ScottishPower?
Save with Half-Price Weekends
Register to become a Power Saver and enjoy half-price electricity[1] every Saturday and Sunday between 11am and 4pm
Get rewarded with My ScottishPower
Get £5 energy credit[2] when you join My ScottishPower rewards. Earn and redeem points to save on your energy bills.
Win big in our Power Play Prize Draw
Each month, our customers are in with a chance of winning £10,000 cash in our Power Play Prize Draw.[3]
Freedom to move between tariffs
Switch between our tariffs at any time without paying exit fees, so you can be sure you’re always getting the best possible deal.
Frequently asked questions
Frequently asked questions
1
Our Half-Price Weekend events are part of our Power Saver service. You must be an electricity customer with a communicating smart meter and consent to sharing half-hourly readings with us to participate in Power Saver. Exclusions apply. See Terms and Conditions. Electricity used will be charged at your normal unit rate and you will later have your bill credited for the energy you used. The credit is calculated as half of your electricity unit rate (excluding VAT) and will show as ‘Power Saver Credit’ on your bill. Your daily standing charge will be paid at your normal rate. See Terms and Conditions.
2
A £5 energy credit will be added to your account within 14 days of successfully signing up to My ScottishPower. Exclusions and Terms and Conditions apply.
3
Power Play Prize Draw Terms and Conditions and Privacy Information Notice apply. If you’d rather not be entered, you can opt out by sending us an email to power.play@scottishpower.com including your name, address and account number with ‘Power Play opt out’ in the subject line.
4
Available free of charge to ScottishPower smart meter customers who opt-in to half-hourly data reads. ScottishPower reserves the right to charge for this product in the future. Excludes customers with a prepayment meter. Find out more here.
5
The savings value presented is based on a 5% reduction in gas and electricity use for a customer on a tariff covered by Ofgem’s energy price cap, who pays by Direct Debit, with Ofgem’s average annual energy usage for a typical household in Britain (2,700kWh single rate electricity & 11,500kWh gas use) prior to using the Energy Insights tool. We refer to a 5% reduction in energy use as this represents the average energy savings made by a sample of customers who had a smart meter installed and provided consent to sharing half-hourly smart meter data and used the Energy Insights tool at least 3 times between May to July 2021 and May to July 2022.