Who is my energy supplier?
We know that moving home can be a stressful experience, even more so if you don’t know who to contact to set up your energy account. You can use this page to find out everything you need to know to help you identify who supplies gas and/or electricity to your new home.
Why do I need to know my energy supplier?
It’s important that you know who your energy supplier is, so that you can let them know that you’ve moved in and get your account set up. Knowing who supplies your energy also allows you to identify whether you’re on the best possible tariff, or if you’d benefit from switching supplier.
You’ll also need to know who your gas/electricity provider is so that you know who to contact if you experience any issues with your energy supply.
Who is my current energy supplier?
When you move into your new home, you may receive a letter from your energy supplier containing details on how to set up your new account. Otherwise, you may have been left a letter by the previous resident, letting you know who supplies the property. If you’re renting, your landlord or letting agent might know who the current energy supplier is.
If you’re still unsure who your supplier is, see below for details on how you can find out.
Who supplies my electricity?
To find out who supplies electricity to your new home, you’ll need to check who your energy network operator is. You can find this out by entering your postcode into the Energy Networks Association search tool. Once you know who your network operator is, you’ll need to contact them directly to find out who supplies electricity to your property.
Who supplies my gas?
You can find out who supplies gas to your new home via the Meter Point Administration Service. You can input your address details using their online Find My Supplier search tool or alternatively, give them a call on 0870 608 1524 (calls cost 7p per minute, plus your phone company’s access charge).
What are my MPAN/MPRN numbers?
Your Meter Point Administration Number (MPAN) is a unique number for your electricity supply and your Meter Point Reference Number (MPRN) is a unique number for your gas supply. We use these numbers to locate and manage your energy meters. If we’ve sent you a letter to let you know we supply your new home, your MPAN and/or MPRN number will be on this letter. If we supply energy to your home and you haven’t received a letter from us, you can contact us to find out your MPAN and/or MPRN number.
My new home is supplied by ScottishPower, what do I do next?
If we are the supplier for your new home, read our moving in support centre page for more information on what to do next.
How do I change gas/electricity supplier?
If you’ve moved into a new home and would like to switch supplier, you’ll first need to set up an account with the current gas/electricity supplier(s). Once you’ve done this, you can switch supplier(s) at any time. If you’re renting and are responsible for paying the energy bills, you’ll need to review your tenancy agreement before switching as it may contain clauses related to your energy supply.
If you’ve moved into a property that isn’t supplied by ScottishPower, it’s quick and easy to switch to us. We have a range of tariffs and offers available that could help you save money on your energy bills, like Power Saver1 which lets you choose times that work best for you to enjoy cheaper electricity.2
1
Our Power Saver Offer events are part of our Power Saver service. You must be a ScottishPower electricity customer with an online account, a communicating smart meter and consent to sharing half-hourly readings with us to participate in the Power Saver Offer. Exclusions apply. See Power Saver Offer Terms and Conditions.
2
Electricity used will be charged at your normal unit rate, and you will later have your bill, or meter if you are a PAYG customer, credited for the energy used during your chosen slots. Each day is divided into hourly slots, with a 50% or 20% discount rating applied to selected slots (50% slots are available 49 hours per week, 20% slots are available 25 hours per week). Credit is calculated depending on the rating of your chosen slots (excluding VAT) and appears as ‘Power Saver Credit’ on your bill or statement. Your daily standing charge will be charged at your normal rate. Eligibility criteria, exclusions, and T&Cs apply.
Last updated: 2 March 2026