Changing your mind after switching supplier
If you’ve started the process of switching your energy supplier and have changed your mind, we’ll be delighted to welcome you back. Remember to cancel your contract with the other supplier if you’re still in your cooling off period (usually within 14 days of sign-up). Please check the latest correspondence you received from them to find relevant contact details.
You’ll then need to submit a new application to come back to ScottishPower. To do this, please call us as soon as possible on 0800 027 0404. Lines are open Monday to Friday 9am – 5pm. Alternatively, you can sign up here.
Reasons why you’ll love it here
If you need a reminder, here just some of the ways you can make the most of being a ScottishPower customer:
- Power Saver1
Choose when to make the most of half-price electricity2 at selected times throughout the week. You could save on your electricity when it works best for you and your lifestyle.
- My ScottishPower3 rewards
You can earn and redeem points to save on your energy bills when you join our rewards club. And the longer you’re our customer, the more you could save.
- Freedom to move between tariffs
Move between our tariffs at any time without having to pay exit fees, so you can be sure you’re aways getting the best possible deal.
- Share up to £120 credit when you refer a friend
As a ScottishPower energy customer, you can share up to £1204 credit when you refer a friend. And with unlimited invites, the more friends you refer, the more credit you earn.
1
Our Power Saver Offer events are part of our Power Saver service. You must be a ScottishPower electricity customer with an online account, a communicating smart meter and consent to sharing half-hourly readings with us to participate in the Power Saver Offer. Exclusions apply. See Power Saver Offer Terms and Conditions.
2
Electricity used will be charged at your normal unit rate, and you will later have your bill, or meter if you are a PAYG customer, credited for the energy used during your chosen slots. Each day is divided into hourly slots, with a 50% or 20% discount rating applied to selected slots (50% slots are available 98 hours per week, 20% slots are available 50 hours per week). Credit is calculated depending on the rating of your chosen slots (excluding VAT) and appears as ‘Power Saver Credit’ on your bill or statement. Your daily standing charge will be charged at your normal rate. Eligibility criteria, exclusions, and T&Cs apply.
3
My ScottishPower Terms and Conditions and exclusions apply.
4
Eligible account credits will be applied once the Referred Individual switches to ScottishPower and remains on supply for at least 28 days. A £60 credit will apply to a dual fuel switch. A £30 credit will apply to a single fuel switch. View Terms & Conditions.
Last updated: 14 April 2026