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Home Services

As well as the supply of gas and electricity, we also offer a range of Home Services to keep your home appliances running efficiently and help avoid the risk of breakdowns.

Our Service Status

We're keeping you informed on how our services and systems are working and how they have performed over the last month. We’ll let you know if there is any planned down time and what this means for you.

What is the Priority Services Register?

The Priority Services Register could allow you to access a number of priority services including free gas safety checks, meter moves and many other services which you will find later in the page.

Boiler Maintenance & Support Explained

When will you carry out my Annual Service?

To make sure everything’s running smoothly before the winter months, your annual service will usually take place between April and September

Information available in Welsh

Important Information

Standards of Service

Helping You Get More Leaflet

Guaranteed Standards

Frequently Asked Questions

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