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Home Services

As well as the supply of gas and electricity, we also offer a range of Home Services to keep your home appliances running efficiently and help avoid the risk of breakdowns.

Priority Service Register

If we become aware that you would benefit from any of our Priority Services, we’ll offer to add you to our Register. Or you can ask to join our Priority Services Register if you think you’re eligible.

Boiler Maintenance & Support Explained

When will you carry out my Annual Service?

To make sure everything’s running smoothly before the winter months, your annual service will usually take place between April and September

Our Service Status

We're keeping you informed on how our services and systems are working and how they have performed over the last month. We’ll let you know if there is any planned down time and what this means for you.

Information available in Welsh

Important Information

Standards of Service

Helping You Get More Leaflet

Guaranteed Standards

Frequently Asked Questions

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