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We'll be in touch by email or letter around 2-4 weeks before your tariff ends. We'll let you know what happens next, and help you choose our best available deal for you. If you are an online customer, we'll also post a message on your online account inbox, to let you know about the next steps.
If you don’t choose a new tariff or change supplier, we’ll automatically transfer you to our Standard Variable tariff when your tariff comes to an end...
Our EV Saver tariff is exclusive to ScottishPower customers. It’s designed for those that have an electric car, a home EV charger with a single rate smart meter (sending half hourly readings). Find out more in your online account.
Not yet a ScottishPower customer but interested in our electric vehicle tariff? Simply join us on our Standard Variable tariff and we’ll be able to move you to our EV Saver tariff in no time.
More information about our EV Saver tariff is available here.
If you don’t yet have a home char...
You can cancel by:
· Completing the cancellation form below and returning it to us at the address provided
· Phone on 0800 400 200. (Mon-Fri 9am-5pm)
· Completing the paper version of the cancellation form in your Welcome pack and returning it to us at the address provided
What happens nex...
What are standing charges?
Standing charges are fixed costs of supplying customers with gas or electricity – these are costs that don’t vary with energy consumption.
Standing charges include the costs of providing and maintaining meters in customers’ homes, and customer support, along with some of the charges we pay for distributing and transporting energy.
Fo...
After you have selected a tariff, provided your details and agreed to transfer to ScottishPower we’ll send you a welcome letter with information about your new account as well as your contractual and tariff information.
We’ll confirm your supply start date. If you’re transferring both gas and electricity, we will start supplying them both from the same date....