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Resources
What should I know if my current tariff is ending?
We’ll get in touch with you by email or letter about 2-4 weeks before your tariff ends. We'll let you know what happens next and help you choose our best available deal for you. If you are an online customer, we’ll also post a message on your online account inbox, to let you know about the next steps....
Time of Use tariffs
Our EV Saver tariff is designed for ScottishPower customers who own an electric car and have a home EV charger. To be eligible for it, you must have a single rate smart meter that sends half-hourly readings and pay by monthly Direct Debit. You can move to it in your online account.
If you are not currently a ScottishPowe...
What is an exit fee?
If you’re on a fixed tariff, and you switch to another energy supplier more than 7 weeks before your tariff end date, you’ll need to pay a fee of £50 per fuel for leaving the tariff early. This is called an ‘exit fee’. The end date for your fixed tariff can be found on your previous bill under your electricity/gas supply details....
What is the energy price cap?
Standard variable tariffs or prepayment meters
If you are on one of our standard variable or default tariffs or are a PAYG customer with a prepayment meter, then the energy price cap will automatically apply. If your prices need to increase as a result, there’s no need to contact us. We’ll write to you by letter or email to let you know what your new prices will be before the change takes place.
Fi...