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The Priority Services Register could allow you to access a number of priority services including free gas safety checks, meter moves and many other services which you will find later in the page.
Customers on the Priority Services Register who qualify can request a free gas safety check. For more information and to see if you qualify for a free gas safety check, visit Priority Service Register.
If you would like to register, you will need your:
ScottishPower account number - this can be found on any bills or correspondence you have received from us. Postcode
When you have these details to hand, you can register for an online acccount here.
Information on what to do in the event of a planned emergency power cut
If you’re a part of our customer Priority Services Register you may have visits organised from a community liaison officer, to discuss your needs and offer help, advice and support.
For more information on who and why a ScottishPower representative may come to your home, please read our Visiting Your Home Charter. And if you have any cause to believe a representative may not be genuine call the police immediately...
We work with Domestic & General, one of the UK’s leading specialist warranty providers, to offer a range of Boiler Maintenance & Support plans:
Boiler & Service Care Boiler, Radiator & Service Care Landlord Boiler Care Boiler Annual Service
Please visit our Boiler Maintenance & Support Explained pagefor further details about each of the plans we offer.
Or, to compare prices and apply, go to our Home Services product page where you’ll find all the information...
When will you carry out my Annual Service?
To make sure everything’s running smoothly before the winter months, your annual service will usually take place between April and September
As you may have read in the press, the Radio Teleswitch Service (RTS), which supports some electric storage heating and hot water system operation, will be turned off on the 30th of June 2025.
To prevent any detrimental impact to customers, Ofgem the energy regulator for Great Britain, expects all energy suppliers to replace all RTS meters by the end date of the 30th of June 2025.
A smart meter ...
We're keeping you informed on how our services and systems are working and how they have performed over the last month. We’ll let you know if there is any planned down time and what this means for you.
Important Information
Standards of Service
Helping You Get More Leaflet
Guaranteed Standards