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If we become aware that you would benefit from any of our Priority Services, we’ll offer to add you to our Register. Or you can ask to join our Priority Services Register if you think you’re eligible.
Customers on the Priority Services Register who qualify can request a free gas safety check. For more information and to see if you qualify for a free gas safety check, visit Priority Service Register.
Information on what to do in the event of a planned emergency power cut
Please make sure you are using the email address you have originally registered with us. Our most common access issue is due to customers trying to use a new email address to login - without updating their new one on their online account first. To check if your old email is still registered, try sending yourself a password reset. You will need to login and use the update details section to give us your desired email address...
When will you carry out my Annual Service?
To make sure everything’s running smoothly before the winter months, your annual service will usually take place between April and September
If you would like to register, you will need your:
ScottishPower account number - this can be found on any bills or correspondence you have received from us.
When you have these details please head over to scottishpower.co.uk/register to access your account.
What does Boiler Maintenance & Support entitle me to?
We work with Domestic & General, the UK’s leading specialist warranty provider, to offer boiler maintenance and support plans to our customers. Boiler Care consists of the following products:
Boiler & Service Care Boiler, Radiator & Service Care Landlord Boiler Care Boiler Annual Service
The level of protection depends on the Boiler Care product you choose. Further details are provided in these Terms & Conditions
You can download the ScottishPower App quickly and easily from the App Store or Google Play. If you already have an online account, you can sign straight into the app. If not, simply register for an account on the home screen of the app.
You can switch supplier at any time. While all suppliers are doing their best to avoid any disruption to your smart services if you switch, you may find that you lose some of your functionality. For instance, you may have to submit your meter readings again and detailed usage information may only be available through your In-Home Display.
We work with Domestic & General, the UK’s leading specialist warranty provider, to offer Appliance Care products to our customers. The Maintenance & Support plan provides you with maintenance and support services to help keep your product properly maintained, supported and in good working order. Further details are provided here.