Smart meters mean smart rewards
A smart meter allows you to monitor your energy use and make small changes that could lead to savings. Unlock a range of offers and rewards, like Power Saver1 and smart tariffs2.
Smart meters mean smart rewards
A smart meter allows you to monitor your energy use and make small changes that could lead to savings. Unlock a range of offers and rewards, like Power Saver1 and smart tariffs2.
The benefits of smart meters
Helps you save money
Get access to exclusive smart tariffs2 and offers which could help reduce your bills.
No more estimated bills3
Take control of your energy use with near real-time information.
Hassle-free meter readings
You can submit readings if you like, or just relax and let your smart meter do it for you.4
Track your usage
You can access Energy Insights5 – a tool that helps you control and reduce your energy usage.
The benefits of smart meters
Helps you save money
Get access to exclusive smart tariffs2 and offers which could help reduce your bills.
No more estimated bills3
Take control of your energy use with near real-time information.
Hassle-free meter readings
You can submit readings if you like, or just relax and let your smart meter do it for you.4
Track your usage
You can access Energy Insights5 – a tool that helps you control and reduce your energy usage.
Unlock our range of offers
A smart meter gives you instant access to a range of tariffs and offers. For example, by becoming a Power Saver1 you can enjoy half-price electricity6 at selected times throughout the whole week. And by moving some of your electricity use to these times, you’ll also be doing your bit to balance demand on the grid and make the most of renewable energy.
Unlock our range of offers
A smart meter gives you instant access to a range of tariffs and offers. For example, by becoming a Power Saver1 you can enjoy half-price electricity6 at selected times throughout the whole week. And by moving some of your electricity use to these times, you’ll also be doing your bit to balance demand on the grid and make the most of renewable energy.
What is a smart meter?
A smart meter is an advanced version of a traditional gas/electricity meter that automatically sends us readings3 either half-hourly, daily or monthly. If you prefer, you can still submit your own readings, it’s up to you. As we move towards a greener future, traditional energy meters are being phased out and smart meters are being installed in homes across Great Britain at no extra cost to customers.
What is a smart meter?
A smart meter is an advanced version of a traditional gas/electricity meter that automatically sends us readings3 either half-hourly, daily or monthly. If you prefer, you can still submit your own readings, it’s up to you. As we move towards a greener future, traditional energy meters are being phased out and smart meters are being installed in homes across Great Britain at no extra cost to customers.
What our smart meter customers say
To begin with, John fought against getting a smart meter. But, since seeing how it has transformed his energy use, he’s convinced others of the benefits of having one.
What our smart meter customers say
To begin with, John fought against getting a smart meter. But, since seeing how it has transformed his energy use, he’s convinced others of the benefits of having one.
Reduce your energy usage by up to 5%7
A smart meter gives you access to our Energy Insights5 tool in the ScottishPower App. Energy Insights5 provides a detailed breakdown of your usage (in kWh and £s) by category, so you can identify areas in your home that are using the most energy. You can use this information to pinpoint changes you could make to cut down on your usage and save on your bills.
Reduce your energy usage by up to 5%7
A smart meter gives you access to our Energy Insights5 tool in the ScottishPower App. Energy Insights5 provides a detailed breakdown of your usage (in kWh and £s) by category, so you can identify areas in your home that are using the most energy. You can use this information to pinpoint changes you could make to cut down on your usage and save on your bills.
Your smart meter installation in four easy steps
1. Book your installation
Select an appointment slot that suits you either online or over the phone.
2. Installation day
Installation usually takes around an hour per meter.
3. Installation completed
Track your energy use in near real-time using your In-Home Display or the award winning ScottishPower App.
4. If you need help
If you have any issues, our smart people aim to answer your call within 3 minutes.
Your smart meter installation in four easy steps
1. Book your installation
Select an appointment slot that suits you either online or over the phone.
2. Installation day
Installation usually takes around an hour per meter.
3. Installation completed
Track your energy use in near real-time using your In-Home Display or the award winning ScottishPower App.
4. If you need help
If you have any issues, our smart people aim to answer your call within 3 minutes.
What to expect at your installation
ScottishPower use trusted partners to make sure your smart meter installation goes smoothly, quickly, and takes place at a time that works for you. Don’t just take our word for it, our customers rate us 4.7 out of 5.0 and our trusted partner engineers 4.9 out of 5.0 in their Post Install Surveys.8
To see what’s involved, how long it takes, and to put your mind at ease, our video shows the whole process from start to finish.
What to expect at your installation
ScottishPower use trusted partners to make sure your smart meter installation goes smoothly, quickly, and takes place at a time that works for you. Don’t just take our word for it, our customers rate us 4.7 out of 5.0 and our trusted partner engineers 4.9 out of 5.0 in their Post Install Surveys.8
To see what’s involved, how long it takes, and to put your mind at ease, our video shows the whole process from start to finish.
Smart prepayment meters
Our prepayment customers can benefit from smart meters too. With a new smart meter, you can top up via the ScottishPower App from the comfort of your home or when you’re out and about, it’s up to you.
Smart prepayment meters
Our prepayment customers can benefit from smart meters too. With a new smart meter, you can top up via the ScottishPower App from the comfort of your home or when you’re out and about, it’s up to you.
Busting the myths about smart meters
Listen to Ross Kemp and the Director of Communications at Smart Energy GB sort smart meter facts from fiction.
Busting the myths about smart meters
Listen to Ross Kemp and the Director of Communications at Smart Energy GB sort smart meter facts from fiction.
Frequently asked questions
Frequently asked questions
1
Our Power Saver Offer events are part of our Power Saver service. You must be a ScottishPower electricity customer with an online account, a communicating smart meter and consent to sharing half-hourly readings with us to participate in the Power Saver Offer. Exclusions apply. See Power Saver Offer Terms and Conditions.
2
Our smart tariffs include EV Saver, Heat Pump Saver, and Solar Saver.
3
There may be times when we are unable to communicate with your meter and we would need to rely on an estimate.
4
You need to be a ScottishPower smart meter customer and have a communicating smart meter.
5
Available free of charge to ScottishPower smart meter customers who opt-in to half-hourly data reads. ScottishPower reserves the right to charge for this product in the future. Eligibility criteria apply, excludes customers with a prepayment meter. Find out more here.
6
Electricity used will be charged at your normal unit rate, and you will later have your bill, or meter if you are a PAYG customer, credited for the energy used during your chosen slots. Each day is divided into hourly slots, with a 50% or 20% discount rating applied to selected slots (50% slots are available 49 hours per week, 20% slots are available 25 hours per week). Credit is calculated depending on the rating of your chosen slots (excluding VAT) and appears as ‘Power Saver Credit’ on your bill or statement. Your daily standing charge will be charged at your normal rate. Eligibility criteria, exclusions, and T&Cs apply.
7
The savings value presented is based on a 5% reduction in gas and electricity use for a customer on a tariff covered by Ofgem’s energy price cap, who pays by Direct Debit, with Ofgem’s average annual energy usage for a typical household in Britain (2,700kWh single rate electricity & 11,500kWh gas use) prior to using the Energy Insights tool. We refer to a 5% reduction in energy use as this represents the average energy savings made by a sample of customers who had a smart meter installed and provided consent to sharing half hourly smart meter data and used the Energy Insights tool at least 3 times between May to July 2021 and May to July 2022.
8
Based on ScottishPower Post Install Survey statistics from March to September 2024.